Signature Series Guarantee Policy
Lifetime Guarantee
Rainbow Sandals will repair your sandals if they are damaged or defective due to manufacturing defects only. If your sandals are covered under our warranty and we are unable to repair them, we will issue a new pair. If a Signature Series Sandal is covered under the lifetime warranty and cannot be repaired we will replace your sandals with another Signature Series pair based on product availability. If no Signature Series sandals are available we will replace your sandals with a new pair of regular sandals of your choice. No additional refund will be issued.
Signature Series Exchange and Return Policy
Due to the limited number of pairs produced for the Signature Series Sandals Rainbow will exchange new and unworn sandals with original tags and packaging for another size of a Signature Series if product is available. If no Signature Series product is available we will exchange for any regular pair of sandals. If the sandals you are returning are new, unworn and with the original tags and packaging a refund for price difference can be applied.